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  • Tell me about your photo prints.
    Our photography is professionally printed with a Standard Archival Value of 100 years in home display and 200 years in dark storage. Prior to printing, all watermarks are removed and each photograph is signed by the artist.
  • Tell me about your canvas prints
    Our canvas prints are professionally created on a Certified Archival quality canvas which is hand-stretched around a sturdy wooden frame with a mirror finish. Prior to printing, all watermarks are removed and each photograph is signed by the artist. Gallery Wraps are considered high end wall art due to their giclee printing process. Your image is printed on fine art canvas material, then wrapped around a 1.5" wooden stretcher frame with wire or saw tooth mounting attached.
  • Tell me about your metal prints
    Our metal prints are professionally created using a dye-sublimation process on a 1/16" aluminum sheet and come mounted with a metal easel or float mount, ready to display as soon as they arrive. Prior to printing, all watermarks are removed and each photograph is signed by the artist.
  • When will I receive my order?
    Shipping is free in the Continental U.S. For International shipping prices, please contact us. Some items are ready to ship to you when you place your order and you can expect to receive within 7 business days. Other items will require additional processing time as we are dependent on the availability of our professional printing service. So, some items may be received up to 21 days after you place your order. If timing is a concern, we ask that you contact us first so that we can provide you with an updated estimate of time for you to receive your order.
  • Returns
    For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: Products can be returned only in the country in which they were originally purchased.
  • Terms and Conditions and Privacy Policy
    Terms and Conditions This website is owned and operated by Moana Hau. These Terms set forth the terms and conditions under which you may use our website and make purchases as offered by us. This website offers visitors photography, jewelry, paintings, and other gifts. By accessing or using the website for our products, you approve that you have read, understood, and agree to be bound by these Terms. When purchasing from Moana Hau, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process. The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page. You may also contact us for additional information art.moanahau@gmail.com. You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. The website and products and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Moana Hau. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof. We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service. Effective Date: 10.20.2021 Privacy We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated only. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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